12/13/2023 0 Comments Rush my passport pittsburgh![]() ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Okay I go with this company to make my life easier I've never had a passport well the number you call for help keep saying the call back later cuz they're busy too many phone calls okay great so for days I'm calling and calling and calling and keeps saying the same thing then I'm like you know what I'm going to get a refund and figure this out I don't have time to waste well after 72 hours the policy says that they don't refund this is ridiculous thing to put that in both letters or something I wouldn't I would have got a refund before the 72 hours if I knew that was the case this seems like a scam they don't answer their phone they don't reply there's no way to like leave a call back number leave a message I didn't find a way anyway from the number that's on the on the website I just want my money back and they need to update their services get some type of customer service or something the department that can help people do this cuz not everybody has had a passport so I just got burned for I don't know $200 and some odd dollars and I still have to get my passport and it's an emergency a family member died and I need to get to my destination so for this being supposedly easier and the service to provide there's no support just makes no sense I want a refund I don't want to hear your policy of 72 hours because your service ***** I bet they get a lot of people for their money because of the 72 hour policy that they have it ain't right they should stay that when you before you go to actually make the purchase make that clear not go hide in a small print at the bottom of your page where it says refund policy it's ridiculousīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I will be writing reviews on every platform I can to warn other potential buyers. ![]() Its been weeks of me calling to follow up on the refund and all Im able to do is leave messages. By this point I was told I would not be able to get my passport on time! The woman on the other end of the line asked if I wanted a refund. And called the next day and left a message and then used the chat to contact them. Later in the day after no one returned my call I started to feel uncomfortable. First thing the following morning I called and left a message. After paying and filling out all the forms I got an email later that day saying I needed to call them to continue the process. I started my process online on the advice of a friend who had used them years ago (maybe they were good then?). ![]() Unless you feel like throwing money away DO NOT USE THIS COMPANY. ![]()
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